1. Is moissanite a real gemstone?
Yes. Moissanite is a premium laboratory-created gemstone known for its exceptional brilliance, durability, and sparkle.
2. Does moissanite pass a diamond tester?
Yes. Our moissanite gemstones will pass a standard diamond tester.
3. What metal do you use?
Our jewelry is crafted from genuine 925 Sterling Silver with a protective rhodium plating for enhanced shine and durability.
4. Will my jewelry tarnish?
With proper care, your jewelry will maintain its beauty for years. We recommend avoiding harsh chemicals and storing it in a dry place when not in use.
5. How long does shipping take?
Orders are processed within 1-2 business days and typically delivered within 2-5 business days inside the United States.
6. Do you provide a certificate?
Yes. Selected moissanite pieces include a gemstone certificate. Please refer to the product description for details.
7. Can I return my order?
Please refer to our Return & Refund Policy for complete details.
8. What if my order arrives damaged?
Please contact us within 48 hours of delivery with photos. We'll review your request and provide an appropriate solution.
9. How can I contact Kim Jewelry?
Email us anytime at: